WHAT THIS COMMUNICATION & INFLUENCING SKILLS PROGRAM OFFERS?

This program will develop the required skills necessary to positively influence open and effective communication and in turn sales results.

You will practice powerful techniques to motivate and influence people to answer questions in order to identify their needs. This is achieved through a series of well-structured role plays which allow people to answer, knowing that it is advantageous for them to do so.

You will also explore the importance of setting the agenda through the use of a structure and discover the level of control you actually have when dealing with difficult people.

The program will help establish how to engage your client’s in a way that motivates them to at a much deeper level and articulate their true needs, requirements and circumstances.

These techniques will minimises any misunderstanding; builds the appeal of working with you; and reduces the risk of people losing interest, even when the information they are sharing may be technical or unpalatable.

Join us on 19th November 2010

Investment :
One Day Communication & Influencing Program $380.00 + GST
Group Bookings (4 or more) $365.00 + GST per person
(includes comprehensive course workbook and material, food and beverages provided)
Time: 8.30am – 5.00pm
Location: Conference Centre, 2B Lord Street, Lakes Business Park, Botany


Click here for more details or Click here to book . (Bookings are essential)